Hello Everyone

I recently purchased ICMizer because I thought it would be a great investment. I have not watched any training videos on it because it seems very simple to use. I just played an 9 handed sit n go on partypoker and I wanted to do an ICM analysis on a bubble call villian made I thought was quite bad. What Icmizer says Villian should call here is obviously way to wide given the situation. What can possibly going wrong here with the program? I am very confused. Everything looks fine to me I don't know what im missing.

(I cant get the Hand History to load it keeps saying invalid hand, why I don't know)

Hand History For Game 1592003556442o8epq02pkyp
100/200 Tourney Texas Holdem Game Table (NL) (SNG Tournament #273755091) (Buyin $18.56 + $1.44) - Fri Jun 12 19:12:22 EDT 2020
Table (273755091) Table #1 (Real Money) -- Seat 4 is the button
Total number of players : 4/9
Seat 1: Player1 (3543)
Seat 2: Player2 (1477)
Seat 4: Player3 (3456)
Seat 7: Hero (5024)
Player1 posts ante (25)
Player2 posts ante (25)
Player3 posts ante (25)
Hero posts ante (25)
Hero posts small blind (100)
Player1 posts big blind (200)
* Dealing down cards *
Dealt to Hero [ Ac, 3s ]
Player2 folds
Player3 folds
Hero raises 4899 to 4999
Hero is all-In.
Player1 calls (3318)
Player1 is all-In.
* Dealing Flop * : [ 5d, 5h, Jd ]
* Dealing Turn * : [ Ks ]
* Dealing River * : [ Th ]
Creating Main Pot with 7136 with Player1
* Summary *
Main Pot: 7136
Board: [ 5d, 5h, Jd, Ks, Th ]
Player1 balance 7136, bet 3543, collected 7136, net +3593[ 9d, 9h ] [ two pairs, nines and fives -- Ks,9d,9h,5d,5h ]
Player2 balance 1452, lost 25 (folded)
Player3 balance 3431, lost 25 (folded)
Hero balance 1481, bet 5024, collected 1481, lost 3543[ Ac, 3s ] [ a pair of fives -- Ac,Ks,Jd,5d,5h ]