Hey everyone!
Just wanna share my story cause I see it a little unfair and would like to know what you guys think.

I was banned during the session on Pokerstars.es, when i was deeprunning 2nd day of Scoop tournament 50+R (250 buyin), when it was 29 or 30 left. As I remembered I had 14th stack at that moment. I had few more tournaments runnng as well but they were cheap and started not a long time ago.

This window had came out and I went sitOut all tables and couldnt do anything even Lifechat with operator.

I started to write emails nerviously to all addresses that I had, no answer. Then I realized that can enter in Ps.com and chat there. The girl promised me that my question gonna be resolved as soon as possible and we talk about the compensation later. Thats it.
Blinds ate me and I finished 23d and get 543eur. The 1st place was 13154eur.

Next day after 12 hours they unblocked my account and said that everything is fine. And returned me buyins of 2 tournaments that I play on the side.

On my MAIN tournament question they said this:

As far as the compensation query goes, unfortunately we cannot give
you any rebate or ticket for the blocking of your account because the
account was closed by our security team as a security measure for
further investigation. Therefore, we cannot grant you any compensation
for the actions taken by them.

I went to Life chat again and tryied to explain that is wrong:

Sorry for my english mistakes, still learning how to write well)

AND I GOT IT! lol)
20 euro on Spins. What a luck!))

What do you guys think?
What solution do u see? And what you would do diferently?

Thanks for time.