Video loading problems...

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Posted by posted in Gen. Poker

Video loading problems...

Everytime i try to load up a video (of any kind) I get this error message:

Error loading skin:
Crossdomain loading denied.

Any others having this problem? How do i combat this?

Before anyone should ask i have an Essential membership, and video's were working fine litrally 30 minutes ago.

Thanks in advance,

13 Comments

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Nom de Guerre 11 years, 11 months ago
i have the same problem too, no videos work, used to earlier today with chrome and IE.

i think someone did something and inadvertently broke things.
Mikey Stotz 11 years, 11 months ago
Hey Guys -

This problem was the result of our attempted fix on the video player to make our videos compatible with ipads/iphones. It caused the videos not to work on all of the other devices. We have corrected this. If you're still experiencing problems, email support@runitonce.com and we'll get it taken care of. Sorry for the inconvenience.

Mikey
Nom de Guerre 11 years, 11 months ago
thanks for responding on a saturday night. friendly suggestion - maybe you guys can have a hyperlink somewhere on the web site's banner/header for support/administative issues, it wasn't immediately clear to me apart from the forums where one can bring up support issues... or maybe the forums are the right place to bring it up, you could have a hyperlink in the header to the designated forum.. i think you kind of get the idea and where i'm coming from..
Mikey Stotz 11 years, 11 months ago
Jmarrueb -

I am watching a video on my ipad as I type this. Can you email support@runitonce.com and we can help you troubleshoot your issue?

Mikey

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