The RIO app on iphone isnt playing downloaded videos after I updated my ios
Posted by FeltinDonks
Posted by
FeltinDonks
posted in
Run It Once Training
The RIO app on iphone isnt playing downloaded videos after I updated my ios
I emailed support about this as well. Is anyone running into same issues? I can download the videos but when i go to play them the app crashes. I am assuming this has to do with ios update bc it was working fine before i updated the ios.
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This is a known issue that most seem to be having on iOS after the most recent update. We very recently completed an overhaul of our app and will be pushing an entirely new version for both iOS and Android in the coming week or two. This should alleviate the issues that you're currently having. Sorry for the inconvenience here and hopefully we can get this sorted very shortly.
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