Moneybookers trouble

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Moneybookers trouble

So I cashed out 5k from Stars to Moneybookers, and deposited it on another site.
They withheld like 300 bucks, which is insane. You can't tell me they charge that much for a 1-minute transaction.

So I contact them through my own email, but get no response.
I use their contact when I'm logged in, and no response. Another email, and still no response.

So, how can I get them to give me an answer? Not only did they withhold a stupid fee, but they won't even give me a reply.

When then same thing happened like 6 months ago, they didn't respond either.

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