Just Signed Up...

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Posted by posted in Run It Once Training

Just Signed Up...

A couple things really bothering me here. I just signed up for the elite plan, did not recieve any kind of email receipt or acknowledgement of the purchase from the website.

Also, I wanted to sign up for 1 month in order to see the content, and AFTER signing up I see a message that it will charge every month on the 3rd of the month. I dont see anywhere to cancel, or any details for contacting support (other than a lame-ass contact us page).

Where can I cancel?

4 Comments

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JimyT 12 years, 2 months ago
Also the videos should really be sortable by type. If I click on MTT at the top I can only see posts relating to it, but if I want to access MTT videos I have to sift through the giant list of every single video released, rather than being able to easily navigate a list of MTT videos.

Dan Quinn 12 years, 2 months ago
Hi JimyT,

Sorting of videos will be added shortly. You will also be able to go to a Pro's Profile and view all videos they have posted to Run It Once.
JimyT 12 years, 2 months ago
I cant edit (or at least cant figure out how) my previous post....

but wanted to say that I got an email reply from site staff that was both quick and helpful regarding monthyl billing/cancellation
Dan Quinn 12 years, 2 months ago
You can edit your posts by clicking on the post title and selecting "Edit Post". Editing of comments will be added in shortly. In the meantime you can delete a comment by clicking the trash can that appears in the top right when you mouseover it.

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