irock: Unfortunately, this is a problem that pops up every so often and we seem to get this on Chrome more than other browsers. The heart of the issue is that our content provider (Amazon) has a known bug with serving cross domain resources (files from different server locations). Simply said, the file that the video player rely's on is getting an error to it because the server isn't serving it up correctly. The worst part about troubleshooting this is that it very rarely happens. It will occur for a user in one particular browser and be fine on others, then it will just start working again for no apparent reason for that user on the browser that initially didn't work.

We are actively working on a solution for this, but we don't have a timetable quite yet. In the meantime, the only advice I can give it to keep doing what you are doing and use a different browser to watch the videos. I know this isn't ideal for an answer, but until we get a resolution from Amazon, our hands are unfortunately a bit tied up with this.

We have a new video player launching in the very near future which we hope will resolve this as well.