I sent you an email from our support@runitonce.com email addressing this issue.

Yeah I also have horrible troubles with watching videos lately, it is stopping all the time, internet is fine...

I have the same problem, i can't run any kind of videos, it stays in black all the time

Having similar problems. Some videos work fine after a few refreshes, but some of them will just not advance past a certain part in the video (some exact point, like 3 min 5 sec just as an example).

I've always had this on RIO but it's significantly worse right now, to the point where I'm just not able to view some videos at all (as an example, I'm unable to watch this one: http://www.runitonce.com/pro-training/videos/playing-3-bet-pots-oop/ it just stops and restarts around the 3 min mark).

Not on my laptop but lots of glitches on my Ipad for some reason.....I thought it was failing

I have an old Ipad 2 - maybe it's starting to go.I've been thinking of getting a larger one since I watch so many vids on it but not sure if I want to go to Android. The newer Ipads have better definition but apparently problems with the sound because they're so thin.

Actually I just reset it by holding down the side button and the front button for 30 seconds and it's fine.

The videos are palying well in here. But sometimes it's quiet buffering for 1 or 2 seconds which happens normally.