The feature on pokerstars where you can label different players with different labels is not working for me.

I can label players a colour and change the labels to what ever I want(i.e. "aggro", 'rec" etc).

But the player labels don't persist after a I close a session. The labels go back to their default label (Custom Label X) and players are no longer associated with a colour.

Has anyone had this happen? How do I fix this?